3dsolex hardcore leveling problem on S5

[Carla_Birch 15]

I got an 3dsolex hardcore today for my Ultimaker S5 but i'm facing a problem where it seems on the auto level that the core seems to push into the glass more than the stock cores, so after the auto level is done, the nozzle is to close to the glass to be able to print the first layer and then as you can guess drags the next once a layer is down.

 

Anyone have any ideas? I'm guessing its something to do with the core being able to go up and down not as easy as stock cores and thats why its pushing more into the glass?

Edited June 7 by Carla_Birch

[ultiarjan 1,158]

I just did a quick testcube using mine (also on S5) and it prints just like any other core.

I must add that my hardcore is an early one (from the early days of the UM3), which I know was build using original UM core parts, so I guess in the meantime 3dsolex  switched to all own produced parts if you say yours is moving more difficult than a normal core.

 

Did you contact 3dsolex about it? That's what I would do first..

[Carla_Birch 15]

Not yet, will email them in morning, the 0.4 nozzle it levels fine, but any the others it ends up to close to the glass and blocks flow. only think i edit in Cura is the line width eg if using the 0.6 i put line width at 0.55 so not sure if it don't sit right