3D printing problems

[frost21 0]

I work at a manufacturing plant and we just recently got the Ultimaker s5.  I have a simple problem, however I cannot figure it out.  This picture below is a warning I get when I try to print something.  I already have  PVA Natural loaded into the second printer core, so I'm fairly certain that isn't the problem.  I have also checked through my setup on cura multiple times and have not seen any mistakes.  Anyone know what the problem is?

[gr5 1,998]

See the red circle with the line through it? See all the check boxes?

 

It's telling you that you don't have PVA loaded in the second extruder.  If you *do* have PVA loaded then just tell it that before you try to print.  Hit the middle (not top or bottom) tab on the left side, click on the top right where it says the filament type and in the top right corner with the "..." select PVA.  Don't let it auto choose the filament - just tell it that it's pva.

[frost21 0]

Unfortunately I have already tried that idea as well.  Included a pathway of the steps I took to make sure we were talking about the same thing.  After doing this I have still been getting the same error.

[gr5 1,998]

One is "pva natural" and the other "pva".  See if there is a "PVA Natural" option in the list of materials to choose.  If not then you can fix it in Cura.