Hello from Mexico City

[gsades 0]

Hello everybody. I'm all new: not only to this forum, but also to Ultimaker and 3D printing as well: very excited about getting into it.

I just ordered my new Ultimaker 2 a couple of days ago. I've been looking for information about how long could it take to get my order shipped, but can´t find anything recent about that.

Can you give me a hint? I can't wait to put my hands on this new toy.

 

[illuminarti 16]

Welcome! Whereabouts in DF are you? I lived there off and on for a couple of years until quite recently. Really enjoyed it :-)

This is a recent update from Sander, who's in charge of customer support and the online community, among other things:

http://umforum.ultimaker.com/index.php?/topic/3255-ultimaker%C2%B2-lead-time-update/

If you just ordered recently, it looks like you've got a bit of a wait, yet, I'm afraid. Ultimaker is really swamped with orders and enquiries from the UM² launch, but I know they're working really hard to get on top of things.

 

[gsades 0]

Illuminarti, thank you for the welcome and the link.

I live in the south part of Mexico City, in the San Ángel area (I guess you are familiar with it). I'm glad you enjoyed living in here, which is not easy for everyone!

I placed my order two days ago and have an order number, but I didn't receive a link to check my order status (there is such thing, right?) How can I review this info?

 

[IRobertI 437]

If you didn't create an account when you made your purchase I'm afraid you can't check it short of contacting Ultimaker. But remember, like illuminarti said, they're swamped right now and it might take a while for them to get back to you. Regardless, since you just ordered a couple of days ago you have a bit of a wait in front of you (weeks, not days).

 

[illuminarti 16]

Yes, I know it well. I lived just off Revolución, in San Pedro de los Pinos - and had nice dinners several times at Cluny :-)

 

Illuminarti, thank you for the welcome and the link.

I live in the south part of Mexico City, in the San Ángel area (I guess you are familiar with it). I'm glad you enjoyed living in here, which is not easy for everyone!