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UMS5 - Wifi Network feature is unavailable


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Posted · UMS5 - Wifi Network feature is unavailable

I went through a period about a month ago where my S5 kept wanting to upgrade the firmware. It was happening almost daily sometimes more than once per day. It never said it failed to update so I assumed that there was an issue and a bunch of patches to fix said issue. The problem is that it culminated with my machine having the WIFI feature disabled, as in the option to turn on WIFI is grayed out. I tried manually updating the firmware, resetting to factory settings, resetting Ultimaker Connect, nothing worked. Since the middle of December we have had to use sneakernet to print on our $4500 machine. Any ideas out there?

 

Thanks,

 

Chris

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    Posted · UMS5 - Wifi Network feature is unavailable

    Hi

     

    The WiFi on these printers is a bit "challenged" in terms of holding a connection. It's not only on the S5, the UM3's have the same problem. A wired Ethernet connection seems to be the better choice .... 

     

    Bob

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    • 2 weeks later...
    Posted · UMS5 - Wifi Network feature is unavailable

    I wish they'd acknowledge and fix their WiFi.  With as bad as it is, there's really no point in saying it has it.  I opened a ticket with them and they blamed my network...

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    Posted · UMS5 - Wifi Network feature is unavailable

    I second this - I have a dedicated wifi router for my 3D printers, that is located very close to the printers and the computer, and the printers (S3 and S5) weren't able to hold a connection to Cura for more than a few minutes at best. Reverting to ethernet fixed this (mostly). For contrast, my Duet powered machine that is connected to the same router can be contacted anytime, from anywhere, no problems.

     

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