Material Station not recognizing filament in slot D

[CTotten 18]

I just got the Material Station (and Air Manager) installed yesterday.  I attempted to load materials into all 6 slots, but for some reason slot D does not seem to recognize the loaded filament.  I have tried several different spools of filament in slot D, but each time I get a big yellow/orange exclamation point icon on the screen.  On the "Select Material" screen, it keeps showing the "Detecting" indication with the spinning progress (or activity) wheel.  Each of the rolls tested work in other slots as expected.  I can manually set up the material on the display, but it is a generic profile (no color associated with it), so I worry about the impact that has on my workflow since I am alternating colors between jobs, all using the same base material (CPE).

Does this mean I have a failed NFC sensor in slot D?

[uncle_bob 21]

Hi

 

There's no way to be *sure* what the issue is without somebody from support guiding you along. Best to put in a ticket and let them help you. You have 12 months of warranty on the device. You very much do *not* want to put that at risk !!!

 

I'd bet at least half a bottle of beer that the little cable from the main PCB to the NFC reader on that slot came loose .... If so (with proper guidance) it's an easy fix. 

 

Bob

[CTotten 18]

So the following day, I went to show one of my co-workers the problem, so I unloaded the material in the "bad" bay, then reloaded it, and it worked just fine.  Not sure if I did something different that time, compared to the 5 or 6 previous attempts...

 

Murphy's Law, I guess.