Jump to content
RudydG

S5 does not start network printing anymore

Recommended Posts

Posted (edited) · S5 does not start network printing anymore

Never had this before, I can send files to my S5 over Wifi, but they just get in the queu. There is a file "aborted", which i can't delete, and which blocks my printer. How can i delete that file? I can delete everything in the queu, thrue cura connect.

Strange.....

Luckily usb printing still works.

 

 

image.thumb.png.d2d7a655870b83e197ee7308a33b0d1f.png

Edited by RudydG
screenshot

Share this post


Link to post
Share on other sites
Posted · S5 does not start network printing anymore

Hi,

 

Please export the printer logs to a USB drive an upload them here so we can help you figure out what is going on. After that, a Connect reset (from the printer's touch screen) can help to get the printer back into a working state (while we examine the logs).

Share this post


Link to post
Share on other sites
Posted · S5 does not start network printing anymore
13 hours ago, ctbeke said:

Hi,

 

Please export the printer logs to a USB drive an upload them here so we can help you figure out what is going on. After that, a Connect reset (from the printer's touch screen) can help to get the printer back into a working state (while we examine the logs).

Thanks for your reply!

This morning, the print (initiated usb) was finished, and the locked file (screenshot) is gone, everything is back in working order.

Greetings,

Rudy

Share this post


Link to post
Share on other sites
Posted · S5 does not start network printing anymore
10 hours ago, RudydG said:

Thanks for your reply!

This morning, the print (initiated usb) was finished, and the locked file (screenshot) is gone, everything is back in working order.

Greetings,

Rudy

 

Great to hear you're back on track.

 

We'd still very much like the logs if that's possible for you so we can examine what went wrong.

Share this post


Link to post
Share on other sites
Posted · S5 does not start network printing anymore

problem is back. how do i make the backupfile?

 

Share this post


Link to post
Share on other sites
Posted · S5 does not start network printing anymore

You can dump all the printer logs to USB from the touch screen settings menu.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...