Jump to content
Ultimaker Community of 3D Printing Experts

Recommended Posts

Posted · Camera not working

Hello, can you provide some more information regarding your Ultimaker S5 or why you can not see it? Does it never work, or only sometimes? Are you connected to the internet? How do you try to access it? 

 

Thank you,

  • Link to post
    Share on other sites
    Posted · Camera not working
    5 hours ago, SandervG said:

    Hello, can you provide some more information regarding your Ultimaker S5 or why you can not see it? Does it never work, or only sometimes? Are you connected to the internet? How do you try to access it? 

     

    Thank you,

    I have the same problem. Camera constantly stops working in middle of print. It is not acceptable a machine that costs this much to have a bug like this for so long. I just updated the firmware for the 5.5.12-20200226 version and it hasn't been 10 minutes from the start of the print and the camera already doesn't work. 

    The network features of this machines are useless.

    Already regret the purchase.

  • Link to post
    Share on other sites
    Posted · Camera not working

    Hi @NunoMPG, thank you for your message. 

    Similar as the post you are responding to; can you provide some more information regarding your Ultimaker S5 or why you can not see it? Is this 10 minute disconnect pretty normal in your experience or does it also stay connected longer at different times? Are you connected to the internet via wifi or ethernet? And is your S5 the host to multiple printers or are you running 1 Ultimaker S5? These could all be factors influencing your connectivity. 

     

    We are aware that the connectivity can still be improved, and we hope to provide another step towards better connectivity in the upcoming firmware upgrade. 

  • Link to post
    Share on other sites
    Posted · Camera not working
    2 hours ago, SandervG said:

    Hi @NunoMPG, thank you for your message. 

    Similar as the post you are responding to; can you provide some more information regarding your Ultimaker S5 or why you can not see it? Is this 10 minute disconnect pretty normal in your experience or does it also stay connected longer at different times? Are you connected to the internet via wifi or ethernet? And is your S5 the host to multiple printers or are you running 1 Ultimaker S5? These could all be factors influencing your connectivity. 

     

    We are aware that the connectivity can still be improved, and we hope to provide another step towards better connectivity in the upcoming firmware upgrade. 

     Hello,

     

    10 minutes is just an example of how quickly I lose connection with ultimaker. Sometimes is more and sometimes less.

    Our S5 is connected via ethernet and we are only running one printer.

     

    Attached is a log file. I noticed some errors at the end of the log, it seems something related to the camera. 

     

    dmesg.log

  • Link to post
    Share on other sites
    Posted · Camera not working

    I started this topic because I want to see what is printing over the Internet. The printer is five miles away from my home. On a multi hour or day print, it would Useful to peek in from time to time. When I bought the S5, all the stuff promoting the printer talked about how it was possible to view the printing with the built in camera. That’s a large part of why I picked this printer. However , that’s been a bunch of bunk. I was hoping this last update to the firmware and the digitalfactory would provide it. Nope. I am disappointed again. It seriously isn’t hard to do this online Webcam video stuff. Every doorbell company is doing it.

     

    so when are we going to be able to see our ultimaker built in cameras remotely?
     

     

  • Link to post
    Share on other sites
    Posted · Camera not working

    OMG! Thank you Ultimaker! I just read the notes for the 5.7.3 update. Seeing a still in the digital factory every 10 seconds will be great! Thank You!

     

    p.s. keep the great updates coming!

    • Like 1
    Link to post
    Share on other sites
    Posted (edited) · Camera not working

    Can we have an eta on 5.7?

    Edited by kayakbabe
  • Link to post
    Share on other sites
    Posted · Camera not working
    4 hours ago, kayakbabe said:

    Can we have an eta on 5.7?

     

    We are already in 5.7 (5.7.3 to be exact). You can find the firmware via this link and click Update firmware.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Startups, apply for the Forward AM Innovation Award!
        Are you a startup using 3D printing? Perhaps you should continue reading... 
         
        Together with BASF we are launching the Forward AM Innovation Award - the very first global contest for startups developing new applications with 3D printing!
         
        Why apply?
        The winning startup will receive €100,000 in goods and services*, along with coaching and marketing exposure from top-notch leaders in the industry.
         

         
        Who can apply?
        Your startup creates products using Additive Manufacturing, is less than 5 years old, and has less than 50 employees. We are looking for 3D printing applications with a strong focus on innovation, sustainability and scalability.
         
        Dental aligners, shoes, tools, automotive parts, music instruments, industrial tooling and molding, medical implants, sports equipment, toys, architecture, fashion, construction... all are welcome to join!
         
        Do you have an innovative, sustainable and scalable idea that leverages the unique possibilities of 3D printing? Then it is time to apply!
        More information can be found here.
         
        Applications close on March 28th, 2021
        * What does "in goods and services" mean?
        The winner will be able to pick any item from the overall product and service portfolio of the sponsors, e.g. printers, materials, consulting, software... Choose whatever you need to accelerate your startup.
         
          • Like
        • 0 replies
      • New here? Register your Ultimaker for free 3D printer onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 0 replies
    ×
    ×
    • Create New...