Jump to content

Camera not working


kayakbabe

Recommended Posts

Posted · Camera not working

Hello, can you provide some more information regarding your Ultimaker S5 or why you can not see it? Does it never work, or only sometimes? Are you connected to the internet? How do you try to access it? 

 

Thank you,

  • Link to post
    Share on other sites

    Posted · Camera not working
    5 hours ago, SandervG said:

    Hello, can you provide some more information regarding your Ultimaker S5 or why you can not see it? Does it never work, or only sometimes? Are you connected to the internet? How do you try to access it? 

     

    Thank you,

    I have the same problem. Camera constantly stops working in middle of print. It is not acceptable a machine that costs this much to have a bug like this for so long. I just updated the firmware for the 5.5.12-20200226 version and it hasn't been 10 minutes from the start of the print and the camera already doesn't work. 

    The network features of this machines are useless.

    Already regret the purchase.

  • Link to post
    Share on other sites

    Posted · Camera not working

    Hi @NunoMPG, thank you for your message. 

    Similar as the post you are responding to; can you provide some more information regarding your Ultimaker S5 or why you can not see it? Is this 10 minute disconnect pretty normal in your experience or does it also stay connected longer at different times? Are you connected to the internet via wifi or ethernet? And is your S5 the host to multiple printers or are you running 1 Ultimaker S5? These could all be factors influencing your connectivity. 

     

    We are aware that the connectivity can still be improved, and we hope to provide another step towards better connectivity in the upcoming firmware upgrade. 

  • Link to post
    Share on other sites

    Posted · Camera not working
    2 hours ago, SandervG said:

    Hi @NunoMPG, thank you for your message. 

    Similar as the post you are responding to; can you provide some more information regarding your Ultimaker S5 or why you can not see it? Is this 10 minute disconnect pretty normal in your experience or does it also stay connected longer at different times? Are you connected to the internet via wifi or ethernet? And is your S5 the host to multiple printers or are you running 1 Ultimaker S5? These could all be factors influencing your connectivity. 

     

    We are aware that the connectivity can still be improved, and we hope to provide another step towards better connectivity in the upcoming firmware upgrade. 

     Hello,

     

    10 minutes is just an example of how quickly I lose connection with ultimaker. Sometimes is more and sometimes less.

    Our S5 is connected via ethernet and we are only running one printer.

     

    Attached is a log file. I noticed some errors at the end of the log, it seems something related to the camera. 

     

    dmesg.log

  • Link to post
    Share on other sites

    Posted · Camera not working

    I started this topic because I want to see what is printing over the Internet. The printer is five miles away from my home. On a multi hour or day print, it would Useful to peek in from time to time. When I bought the S5, all the stuff promoting the printer talked about how it was possible to view the printing with the built in camera. That’s a large part of why I picked this printer. However , that’s been a bunch of bunk. I was hoping this last update to the firmware and the digitalfactory would provide it. Nope. I am disappointed again. It seriously isn’t hard to do this online Webcam video stuff. Every doorbell company is doing it.

     

    so when are we going to be able to see our ultimaker built in cameras remotely?
     

     

  • Link to post
    Share on other sites

    Posted · Camera not working

    OMG! Thank you Ultimaker! I just read the notes for the 5.7.3 update. Seeing a still in the digital factory every 10 seconds will be great! Thank You!

     

    p.s. keep the great updates coming!

    • Like 1
    Link to post
    Share on other sites

    Posted (edited) · Camera not working

    Can we have an eta on 5.7?

    Edited by kayakbabe
  • Link to post
    Share on other sites

    Posted · Camera not working
    4 hours ago, kayakbabe said:

    Can we have an eta on 5.7?

     

    We are already in 5.7 (5.7.3 to be exact). You can find the firmware via this link and click Update firmware.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
      • Ultimaker Cura 5.6 stable released
        Cura now supports Method series printers!
         
        A year after the merger of Ultimaker and MakerBotQQ, we have unlocked the ability for users of our Method series printers to slice files using UltiMaker Cura. As of this release, users can find profiles for our Method and Method XL printers, as well as material profiles for ABS-R, ABS-CF, and RapidRinse. Meaning it’s now possible to use either Cura or the existing cloud-slicing software CloudPrint when printing with these printers or materials
        • 48 replies
    ×
    ×
    • Create New...