Ultimaker uses functional, analytical and tracking cookies. Tracking cookies enhance your experience on our website and may also collect your personal data outside of Ultimaker websites. If you agree with the use of tracking cookies, click “I agree, continue browsing”. You can withdraw your consent at any time. If you do not consent with the use of tracking cookies, click “Refuse”. You can find more information about cookies on our Privacy and Cookie Policy page.
This does not seem to have anything to do with your (Cura) configuration. Cura crashes very early in the start sequence while trying to set up "sentry", which is ironically a tool for reporting crashes.
I can probably fix the problem for you, but the method is an ugly hack, and it will probably cause the module to make and restore backups not work.
Go to C:\Program Files\Ultimaker Cura 4.6\ and copy the file python35.zip to your desktop.
Open the zipfile, and remove the folder named "sentry_sdk" from it.
Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.
They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access.
Ready? Register your product here in just 60 seconds.
Recommended Posts
ahoeben 1,654
This does not seem to have anything to do with your (Cura) configuration. Cura crashes very early in the start sequence while trying to set up "sentry", which is ironically a tool for reporting crashes.
I can probably fix the problem for you, but the method is an ugly hack, and it will probably cause the module to make and restore backups not work.
Go to C:\Program Files\Ultimaker Cura 4.6\ and copy the file python35.zip to your desktop.
Open the zipfile, and remove the folder named "sentry_sdk" from it.
Move the zipfile back to its original place.
Link to post
Share on other sites
Curven 28
Thanks for this reply! I'll try it when I will be back at work!
edit: Tried it right now and it worked, thanks!
Edited by CurvenLink to post
Share on other sites