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Ultimaker S5 Pro Bundle - Display unresponsive after update to


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Posted · Ultimaker S5 Pro Bundle - Display unresponsive after update to

Since the update of my Ultimaker S5 Pro Bundle to firmware the touch screen gets unresponsive after a while. However the printer is perfectly reachable by WebUi and also able to print. But swapping nozzles requires a cold start of the unit to bring the touch functionality back to the screen. 

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    Posted · Ultimaker S5 Pro Bundle - Display unresponsive after update to

    I'm seeing the same thing, I think.  I saw it last night 2x when trying to start a print and needing to swap filament in the material station.  Screen stuck at "Ultimaker" both times.


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    Posted · Ultimaker S5 Pro Bundle - Display unresponsive after update to

    That logo is usually only seen at startup. Does your printer boot until you get the main menu?
    You need to reset all printer settings - something did not initialize properly after the firmware upgrade. If your printer does not come up to the main menu (give it 15-20 minutes please), switch it off, disconnect the material station bus cable and switch it on again so it starts as a standalone S5. Then you can do the reset.

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