change of the plate for ultimaker s5

[zuzanah 0]

Hi,

we bought Ultimaker s5 and while switching it on and installing for the first time it asked for the build plate material. As we wanted to print on glass, we chose the glass build plate. Now we would like to switch for aluminium, unfortunatelly we are not able to find how to change the buildplate in settings. Could anyone please help?

 

Thanks

Zuzana

[Smithy 1,141]

Hi

the aluminum plate is not available, because it was not reliable enough to sell it. So I guess you bought the printer with a firmware version where it was planned to bring the aluminum plate, but then the decision was to not bring it at all and the option was removed to change the build plate type with a newer firmware update.