Jump to content
UltiMaker Community of 3D Printing Experts

Cannot connect Ultimaker S5 to wifi or update firmware


Recommended Posts

Posted · Cannot connect Ultimaker S5 to wifi or update firmware


I have three brand new ultimaker S5 machines in a STEM lab. I have been able to get 2 of the 3 on our wireless network and also update the firmware on them. I am having a problem with the third 3d printer. I cannot get this machine on our wireless network. I thought updating the firmware on this printer might help but I cannot update the firmware either. The update process keeps failing. The firmware version on the problematic S5 is


I'm not sure what to do from here. Any help would be appreciated. 



  • Link to post
    Share on other sites

    Posted · Cannot connect Ultimaker S5 to wifi or update firmware

    Hi sdavis0418,


    I'd use the USB method, download the firmware then store it to the USB and use it to upload the firmware via printer menu.


    Be aver that there is two firmware versions for the S5, read about it here:




    The latest version is: 5.8.1


    Here's the info about this:



    Good Luck






  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now

    • Our picks

      • New here? Get ahead with a free onboarding course
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 14 replies
    • Create New...