cura preview makes model disappear

[zorg 0]

hello, been using cura 4.6.1 for a few months without issue, then the other day the preview stopped working.

 

i slice a model as normal, click preview to check everything is ok and the model disappears apart from a grey image of the model, can't see the lines or supports.

 

it does it on everything i try to slice now.

 

i did not change any settings, any ideas?

 

an example hopefully pictured below

 

Edited October 22, 2020 by zorg

[Longtoke 25]

No go on the picture sadly Zorg, but I'll ask a few questions that may assist us in helping you.

 

Is the model too big for the build area ? - if it's even slightly outside, it can cause what you  might describe as greying of the model. 

 

Is the progress bar popping up while slicing ? and is it completing the slicing process completely before you  then try to preview the model ? 

 

You said you're having it happen on all slices now ? have you tried to slice something that you've successfully sliced previously without issues ? 

 

If it's none of those, we may need to dig deeper, and I would recommend updating Cura too, after backing up all your profiles etc, then try the new version of Cura with the default profiles first, then the new version using your imported profiles. 

 

One of those / more info and we should be able to figure it out 😉

 

[zorg 0]

sorry about no image.......

 

model is well within the build area,

the slicing completes and is ready to save, when i go to check on it then the issues shows the grey image.

 

it does it with everything i try to slice, even ones i have used before.

i noticed the issue happening now and again intermittently but then it's all the time now, almost like a glitch, i have updated all my drivers , cleared cache etc.. no difference.

 

https://i.imgur.com/w4udJQ9.jpg

[Longtoke 25]

From what I can make out from your screen shot, you are using an older version of Cura and a Custom profile ?. 

 

The little bit of info I can see on your settings shows your are also using some experimental features ( coasting enabled ) so at this point I'm going to say I'm out of my depth in advising you in any useful way beyond what I've already suggested,  sorry 😞

 

If you manage to figure out what the issue is, please do update everyone here as it may help  someone else out in future.