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Digital Factory Hung on 'Printing'

SensataPDS

By SensataPDS
in UltiMaker Digital Factory

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SensataPDS

SensataPDS 2

Posted
Posted · Digital Factory Hung on 'Printing'

My digital factory has started to hold the printing status after completing the run, i also noticed that when this happens i don't see a % status during the print process. Its not a massive issue but just thought i should let you guys know.

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    ctbeke

    ctbeke 133

    Posted
    Posted · Digital Factory Hung on 'Printing'

    Hi,

     

    Can you tell me what the printer was actually doing at this moment? Was the object still on the build plate, waiting to be removed? The Digital Factory merely displays what the printer firmware is telling the status is, so in order to debug this we'd have to find out what was happening on the printer. Could you maybe upload the printer logs, or send them to me in a private message?

     

    Chris

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