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Could not connect to the Cura Package database. Please check you connection.


Shad28

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Posted · Could not connect to the Cura Package database. Please check you connection.

Hello! I need help. An error appeared on MacBook, in the same network on Windows there is no such error. Reinstalling Cura with deleting the folder does not help. Undeleteable program files remain in the system.

Снимок экрана 2020-12-16 в 10.24.33.png

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    • 3 months later...
    Posted · Could not connect to the Cura Package database. Please check you connection.

    Hi,

    i have the same problem. I use Cura 4.8.0. I haven't found a solution in the forum.

    I deactivated the firewall but that doesn't work either.

     

     

    grafik.thumb.png.bfbb481ec30ee76a16901b32fccf505c.png

     

    attached the last log files:
    

     

    2021-04-12 13:32:38,026 - INFO - [MainThread] cura.Machines.MachineErrorChecker._setResult [214]: Error check finished, result = False, time = 7.2s
    2021-04-12 13:32:41,775 - DEBUG - [MainThread] Toolbox.src.Toolbox._createDialog [216]: Marketplace: Creating dialog [Toolbox.qml].
    2021-04-12 13:32:42,416 - DEBUG - [MainThread] Toolbox.src.Toolbox._makeRequestByType [544]: Requesting [packages] metadata from server.
    2021-04-12 13:32:42,416 - DEBUG - [MainThread] Toolbox.src.Toolbox._makeRequestByType [544]: Requesting [authors] metadata from server.
    2021-04-12 13:32:42,416 - DEBUG - [MainThread] Toolbox.src.Toolbox._updateInstalledModels [270]: Found a plugin that was installed with the old plugin browser: VersionUpgrade47to48
    2021-04-12 13:32:44,183 - DEBUG - [MainThread] UM.TaskManagement.HttpRequestManager._onRequestError [374]: request[8e80353f][get][PyQt5.QtCore.QUrl('https://api.ultimaker.com/cura-packages/v1/cura/v7.4.0/packages')][timeout=None][no-data] got an error 6, SSL handshake failed
    2021-04-12 13:32:44,186 - ERROR - [MainThread] Toolbox.src.Toolbox._onDataRequestError [587]: Request [packages] failed due to error [6]: SSL handshake failed
    2021-04-12 13:32:44,198 - DEBUG - [MainThread] UM.TaskManagement.HttpRequestManager._onRequestError [374]: request[c4e6a516][get][PyQt5.QtCore.QUrl('https://api.ultimaker.com/cura-packages/v1/cura/v7.4.0/authors')][timeout=None][no-data] got an error 6, SSL handshake failed
    2021-04-12 13:32:44,202 - ERROR - [MainThread] Toolbox.src.Toolbox._onDataRequestError [587]: Request [authors] failed due to error [6]: SSL handshake failed
    2021-04-12 13:32:47,184 - DEBUG - [MainThread] cura.AutoSave._onTimeout [59]: Autosaving preferences, instances and profiles
    2021-04-12 13:33:01,176 - DEBUG - [MainThread] UM.TaskManagement.HttpRequestManager._onRequestError [374]: request[11aab6b9][get][PyQt5.QtCore.QUrl('https://api.ultimaker.com/connect/v1/clusters?status=active')][timeout=10][no-data] got an error 6, SSL handshake failed
    2021-04-12 13:33:01,183 - DEBUG - [MainThread] UM.TaskManagement.HttpRequestManager._onRequestError [374]: request[8e52bd46][get][PyQt5.QtCore.QUrl('https://api.ultimaker.com/cura-packages/v1/user/packages')][timeout=10][no-data] got an error 6, SSL handshake failed
    2021-04-12 13:33:01,184 - WARNING - [MainThread] Toolbox.src.CloudSync.CloudPackageChecker._onUserPackagesRequestFinished [76]: Requesting user packages failed, response code None while trying to connect to PyQt5.QtCore.QUrl('https://api.ultimaker.com/cura-packages/v1/user/packages')

     

     

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    Posted · Could not connect to the Cura Package database. Please check you connection.
    4 hours ago, fox5186 said:

    Hi,

    i have the same problem. I use Cura 4.8.0. I haven't found a solution in the forum.

    I deactivated the firewall but that doesn't work either.

     

     

    grafik.thumb.png.bfbb481ec30ee76a16901b32fccf505c.png

     

    
    attached the last log files:
    

    cura.log

     

     

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