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Posted · Z-Axis not advancing

Hello,

 

I have been trying to trouble shoot this Z-axis issue for this part; and after long hours and much frustration I have determined that the Z-axis is not advancing for this particular model. I Ran into this issue once before but I solved it by rotating the part 180 degrees. In this particular instance the geometry does not permit rotating the part to test if this would solve the issue. 

 

I am printing with Ultimaker PP. Its a part that I designed in SolidWorks (I haven't had issues with any other parts I made). I used cura 4.8.0 to slice the part, and it doesnt give me any errors when doing so. 

 

Is there some setting that I'm missing that disables the stepper motor as the print starts? The machine will go through its leveling process just fine but after the first layer the plate wont advance and after the print is aborted it will retract back to home position.

 

 

Thanks for any advice!

PXL_20210114_002348772.jpg

PXL_20210114_002412093.jpg

UMS5_nutsche ball support.ufp

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