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Help Ultimaker S5 - Short Belt not moving


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Posted · Help Ultimaker S5 - Short Belt not moving

I had and issue with the printer and now the short belt for the x axis is not moving.

 

I tried tightening it as instucted by Ultimaker by it will still now move.

 

Please help!

Screenshot_20210723-154409_WhatsApp.jpg

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    Posted · Help Ultimaker S5 - Short Belt not moving

    Hi,

    if the short belt is not moving, it may have two possible causes:

    1. the stepper motor is not working (defective motor or defective cable/plug)
    2. if the stepper motor works: the pulley on the motor shaft is lose (retighten the pulley)

    If the belt is moving, but doesn't operate the print head: check the pulleys on the upper axles for slip and retighten the set screws if needed, possibly print head alignment is required.

    Regards

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