Hi ddrsarah,
I am sorry to hear you are experiencing problems. From what you are telling me it is difficult to find the cause of the problem. Could you provide the log files of when this occurs? You can save them from the printer onto a USB drive in the printer menu: System -> Maintenance -> Diagnostics -> Dump Files to USB.
Best regards,
Jos
Recommended Posts
ddrsarah 0
Well this is a bummer. I successfully went through the steps of doing firmware recovery with the 5.2.16 recovery image via Olimex board and the issue persisted on the first print. Video of the behaviour: https://www.dropbox.com/s/qqcjvb8ktkdjr33/IMG_3383.MOV?dl=0
I didn't update the firmware to 5.2.18 after the recovery. Printer just freezes, timer still going and when I tried to pause it it gave me a "detected move outside of normal printer volume" error. I've been printing this same file with the same settings for months back to back and it was only after I installed the latest firmware did I get this issue.
Link to post
Share on other sites