Question Error adding ender 3 pro printer in cura 4.11 and 4.12

[3rcube 0]

On my PC, when I try to activate the Ender 3 pro printer in CURA versions 4.11 and 4.12, the program closes. Why?

[ahoeben 1,986]

Hard to tell without further details why. How does the program close? Is it just "gone", or does it show an error?

 

If it just goes "poof", then it is likely things go wrong outside the code of Cura. For instance it could be the GPU driver that is having a hard time. What GPU do you have, and are you using the latest driver version?

 

If there's an error, please let us know what error.

 

Finally, we could tell a lot more if you post the Cura log file. It can be found via help -> show configuration file. If you can't access that menu, you can find the same folder by pressing and releasing the Windows key on your keyboard and typing (exactly) %APPDATA%\cura\4.11 followed by return. The file we need to see is Cura.log.

[TomasK 0]

I have same problem. Notebook, Windows 10. Unable to find log file (only temporary crash files, but here I cannot attach them).

[ahoeben 1,986]

34 minutes ago, TomasK said:

I have same problem.

I have same questions.