Jump to content

Recommended Posts

Posted · Proper settings for files

I have had my neptune 2s for almost 2 weeks now and all the prints have been working just fine. Today I tried to print a file, the printer recognizes the file but the print bed heat or the extruder heat do not turn on. I tried older files that I have printed before and those have worked which leads me to think its a code issue with the gcode that cura is giving to me. Is there something specific i need to look for? The only other thing that I can think of is there is a speech bubble next to the material I have selected, see attached file, which when I try to select different material it just changes color. Also I have only been 3d printing for 2 weeks so I am new to this. Thanks for your help

Screenshot 2021-11-27 103542.png

  • Link to post
    Share on other sites

    • 1 month later...
    Posted · Proper settings for files

    Same happened to me yesterday.

    Then, I also tried to print with USB cable but if the heat-bed and extruder are warming up, the Y-axis is frozen and the print is made only on X- and Z-axis.

    Then I reinstalled Cura software but the same happened with heat-bed and extruder off.

    Currently I am also blocked...

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Help Us Improve Cura – Join the Ultimaker Research Program
        🚀 Help Shape the Future of Cura and Digital Factory – Join Our Power User Research Program!
        We’re looking for active users of Cura and Digital Factory — across professional and educational use cases — to help us improve the next generation of our tools.
        Our Power User Research Program kicks off with a quick 15-minute interview to learn about your setup and workflows. If selected, you’ll be invited into a small group of users who get early access to features and help us shape the future of 3D printing software.

        🧪 What to Expect:
        A short 15-minute kickoff interview to help us get to know you If selected, bi-monthly research sessions (15–30 minutes) where we’ll test features, review workflows, or gather feedback Occasional invites to try out early prototypes or vote on upcoming improvements
        🎁 What You’ll Get:
         
        Selected participants receive a free 1-year Studio or Classroom license Early access to new features and tools A direct voice in what we build next
        👉 Interested? Please fill out this quick form
        Your feedback helps us make Cura Cloud more powerful, more intuitive, and more aligned with how you actually print and manage your workflow.
        Thanks for being part of the community,

        — The Ultimaker Software Team
        • 0 replies
      • Cura 5.10 stable released!
        The full stable release of Cura 5.10 has arrived, and it brings support for the new Ultimaker S8, as well as new materials and profiles for previously supported UltiMaker printers. Additionally, you can now control your models in Cura using a 3D SpaceMouse and more!
          • Like
        • 18 replies
    ×
    ×
    • Create New...