error on loading files

[angelosINSS 0]

Hi all,

I have an Ultimaker S3 and also i am using Solidworks. The last few weeks sometimes when i am trying to drag and drop  a solidworks file in the ultimaker cura or open it thru the "open file" process, i am getting an error that the file is corrupted or there is no model. Then if i try to open it again, it stacks to the "loading" window. I have seen that this happens usually but not always if i have the file open in Solidworks. Then i need to close solidworks, restart Ultimaker cura and then there are more chances to open the same file. This happens in every file so is not that there is a problem with a specific file. Also FYI i have of course the solidworks plug in in ultimaker. 

This is a problem that occurs the last month. in the past was working flawless. 

Any ideas how to sort this out?

 

FYI 

 

i am using:

 

Ultimaker Cura 4.13.0

Solidworks 2020

Plugin: CuraSolidworksPlugin

[DBVOLA 9]

We are having the same problem.

Ultimaker Cura 4.12 and 4.13

Solidworks 2020 and 2021

Plugin: CuraSolidworksPlugin

[DBVOLA 9]

2 hours ago, DBVOLA said:

We are having the same problem.

Ultimaker Cura 4.12 and 4.13

Solidworks 2020 and 2021

Plugin: CuraSolidworksPlugin