Syncing Marketplace Materials Not Working

[Scuzzy 0]

I have just installed Cura.  I own a Snapmaker A350.  I am attempting to print with PolyCast filament.

 

I have set my printer up in Cura.

 

I have downloaded the material from the Marketplace.

 

 

I have restarted the program, the machine, several times.  

I have clicked on "Sync" when prompted and have a good internet connection.

However, the material still does not show up anywhere within the selecting materials dropdown, or in the manage materials dialog.

 

 

I've installed and uninstalled the program, rebooted, re-installed and uninstalled the material a few times.   I found a previous post about this type of problem from January 2021 which stated you needed to open and close the program several times to get materials to show up, but this has not worked either.  

 

I've tried to research and find a "manual" sync option, but haven't found anything there.

 

I'm very open to suggestions and am hopeful someone here knows how I can tap this jukebox to play my song.  🙂

 

Help?

 

Thanks,

Scuzzy

 

 

 

 

[nallath 1,120]

The materials on the marketplace are for Ultimaker printers (and therefore; 2.85mm). Printers that are 1.75mm don't show that material as they are not compatible.

[Scuzzy 0]

2 hours ago, nallath said:

The materials on the marketplace are for Ultimaker printers (and therefore; 2.85mm). Printers that are 1.75mm don't show that material as they are not compatible.

Ah, thank you.