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Printer stuck when trying to print two colors


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Posted · Printer stuck when trying to print two colors

I have an Ultimaker 2 extended+ and I have tried to print a model in two colors according to the attached youtube guide. When I get to the part where I am suppossed to insert new material, the 3D-printer gets stuck and the message "cooling printhead for material insertion" and "heating printhead for material insertion" flickers on the screen and it doesn't matter how long I wait. The fans on the printer head are fully on when this happens. The 3D-printer works perfectly at all other times and I have no problem inserting new material. It's only when I pause the printing midway through that I can't insert new material. Has anyone else experienced this, and is there a fix?

 

I would greatly apprichiate help.

 

 

 

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    Posted · Printer stuck when trying to print two colors
    3 hours ago, lukassvensson said:

    It's only when I pause the printing midway through that I can't insert new material. Has anyone else experienced this, and is there a fix?

     

    I'm pretty sure this is fixed in all firmware versions not older than 5 years. If the firmware on your printer is older... consider to update 🙂

     

    (https://github.com/Ultimaker/Ultimaker2Marlin/pull/114)

     

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    Posted · Printer stuck when trying to print two colors
    20 hours ago, tinkergnome said:

     

    I'm pretty sure this is fixed in all firmware versions not older than 5 years. If the firmware on your printer is older... consider to update 🙂

     

    (https://github.com/Ultimaker/Ultimaker2Marlin/pull/114)

     

     

    Thanks tinkergnome! Works perfectly now.

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