Printer stuck when trying to print two colors

[lukassvensson 0]

I have an Ultimaker 2 extended+ and I have tried to print a model in two colors according to the attached youtube guide. When I get to the part where I am suppossed to insert new material, the 3D-printer gets stuck and the message "cooling printhead for material insertion" and "heating printhead for material insertion" flickers on the screen and it doesn't matter how long I wait. The fans on the printer head are fully on when this happens. The 3D-printer works perfectly at all other times and I have no problem inserting new material. It's only when I pause the printing midway through that I can't insert new material. Has anyone else experienced this, and is there a fix?

 

I would greatly apprichiate help.

 

 

 

[tinkergnome 927]

3 hours ago, lukassvensson said:

It's only when I pause the printing midway through that I can't insert new material. Has anyone else experienced this, and is there a fix?

 

I'm pretty sure this is fixed in all firmware versions not older than 5 years. If the firmware on your printer is older... consider to update 🙂

 

(https://github.com/Ultimaker/Ultimaker2Marlin/pull/114)

 

[lukassvensson 0]

20 hours ago, tinkergnome said:

 

I'm pretty sure this is fixed in all firmware versions not older than 5 years. If the firmware on your printer is older... consider to update 🙂

 

(https://github.com/Ultimaker/Ultimaker2Marlin/pull/114)

 

 

Thanks tinkergnome! Works perfectly now.