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Digitalfactory Code Not Showing Up

jonpark08

By jonpark08
in UltiMaker 3D printers

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jonpark08

jonpark08 0

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Posted · Digitalfactory Code Not Showing Up

Hello.

 

I am currently using Ultimaker 3.

Recently I had some problems with WiFi connection, so I upgraded the firmware to the latest version(5.3.0).

After the upgrade, the WiFi function is working properly. However, when I try to connect the printer to my DigitalFactory, the 6 digit code(Step 4) is not showing up on the printer display.

I also am using Ultimaker S5 and it works fine with the same feature which means there is no problem on the network port.

 

Is anyone having similar problem as me and is there any solution for this problem?

 

What I tried: How to connect your printers to the Digital Factory – Ultimaker Support

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