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Posted · Stuck print core AFTER the BLOB

Help!  I've had blobs before, but this is the blob of all blobs.  I cannot get the print core to release.  It would be as easy as heating the print core, if the wires to the print core itself were not completely disconnected when removing the initial mass.  UGH!!!  It is clearly cemented in, but I can't figure out where it's still connected via solidified filament.  I've used a heated tool to try to melt the plastic from around the housing, but this doesn't work either.  It's not even trying to budge!

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    Posted · Stuck print core AFTER the BLOB

    Oh nooo! I've had this before and it's super frustrating. 

    This seems like a hardware problem.

    Then it's better to reach out to our support experts.
    I don't want you to get hurt when working with a heatgun. 
     

    You can create a ticket here to reach out to our support experts: 

    https://support.ultimaker.com/hc/en-us/requests/new?ticket_form_id=360000516360

    Good luck! 🤞 I hope you get unstuck soon. 

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