Jump to content

Cura freezing after "loading UI"


Recommended Posts

Posted · Cura freezing after "loading UI"

Hey friends!


I'm brand new to the 3D printing world. I finished my first print no problemo, but now when trying to open Cura the whole program will freeze after loading UI. Cura's 'window' will open, but it stays a white screen and task manager says it's not responding. It was working fine, until I added the Measuring plugin through my online Ultimaker account and logged into my Ultimaker account in Cura. Before I did any of that, whenever I would try to open the marketplace, cura would freeze and become 'not responding' requring me to do another 'end task' for Cura and re-open the program.


The issue seems linked to me being signed into my Ultimaker account and the marketplace. Now, I've uninstalled and re-installed multiple times, and it's not working--I'm still getting the same 'white screen of death.' Any ideas? 

  • Link to post
    Share on other sites

    Posted · Cura freezing after "loading UI"

    It sounds like you may be running into a known issue with (some, but not all) multi-monitor setups. Try (temporarily) disabling all but one display, and see if Cura opens that way. If it does, then in the Cura General preferences uncheck the option to "Restore window position on start", and see if Cura will still start with all your displays enabled.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • UltiMaker Cura 5.7 stable released
        Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more. 
          • Like
        • 18 replies
      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
    • Create New...