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plug in from marketplace doesn't load


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Posted · plug in from marketplace doesn't load

Recently upgraded to Cura 5.2.1 from 4.13 and tried to install the Cylindrical Custom Support (CCS) from the marketplace.


-Removed 4.13 and installed 5.2.1, opened

-Installed CCS from the Marketplace Icon

-Shut down and restarted Cura

-Opened a .stl file and clicked on it

-No icon on the left to create the supports like there was on the previous version. (When I look again in marketplace, my option is to uninstall so I assume it is loaded correctly.)


Did I miss something?


Thank you,



Cura missing support option.PNG

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    Posted · plug in from marketplace doesn't load

    Sometimes when upgrading plugins, Cura seems to think that it has installed the plugin but really didn't. Please try the following:


    * Uninstall the plugin from Cura 5.2 via the Marketplace dialog.

    * Close and restart Cura (this step is important!)

    * Install the plugin again via the Marketplace dialog

    * Close and restart Cura one more time (sorry)


    If that does not help, we are going to have to see the Cura.log file from your configuration folder (see Help -> Show configuration folder).

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