Jump to content

plug in from marketplace doesn't load


Recommended Posts

Posted · plug in from marketplace doesn't load

Recently upgraded to Cura 5.2.1 from 4.13 and tried to install the Cylindrical Custom Support (CCS) from the marketplace.


-Removed 4.13 and installed 5.2.1, opened

-Installed CCS from the Marketplace Icon

-Shut down and restarted Cura

-Opened a .stl file and clicked on it

-No icon on the left to create the supports like there was on the previous version. (When I look again in marketplace, my option is to uninstall so I assume it is loaded correctly.)


Did I miss something?


Thank you,



Cura missing support option.PNG

  • Link to post
    Share on other sites

    Posted · plug in from marketplace doesn't load

    Sometimes when upgrading plugins, Cura seems to think that it has installed the plugin but really didn't. Please try the following:


    * Uninstall the plugin from Cura 5.2 via the Marketplace dialog.

    * Close and restart Cura (this step is important!)

    * Install the plugin again via the Marketplace dialog

    * Close and restart Cura one more time (sorry)


    If that does not help, we are going to have to see the Cura.log file from your configuration folder (see Help -> Show configuration folder).

  • Link to post
    Share on other sites

    • 4 weeks later...
    Posted · plug in from marketplace doesn't load

    I have a similar issue to Philler.  I go to the MarketPlace to install "MeshTools 3.7.0", I click on the Install but it never installs or changes the "Install" button to "Uninstall".  I have restarted Cura, checked the "Extension" list to see if it is there and it's not listed.  Also tried a different Plugin "Auto Orientation 3.7.1" that also did the same thing.


    I have attached my log file.


    Thank you in advanced. 


  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • UltiMaker Cura 5.7 stable released
        Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more. 
          • Like
        • 7 replies
      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
    • Create New...