Question plug in from marketplace doesn't load

[Philler 0]

Recently upgraded to Cura 5.2.1 from 4.13 and tried to install the Cylindrical Custom Support (CCS) from the marketplace.

 

-Removed 4.13 and installed 5.2.1, opened

-Installed CCS from the Marketplace Icon

-Shut down and restarted Cura

-Opened a .stl file and clicked on it

-No icon on the left to create the supports like there was on the previous version. (When I look again in marketplace, my option is to uninstall so I assume it is loaded correctly.)

 

Did I miss something?

 

Thank you,

Phil

 

[Philler 0]

Using Win 10 FYI

[ahoeben 1,968]

Sometimes when upgrading plugins, Cura seems to think that it has installed the plugin but really didn't. Please try the following:

 

* Uninstall the plugin from Cura 5.2 via the Marketplace dialog.

* Close and restart Cura (this step is important!)

* Install the plugin again via the Marketplace dialog

* Close and restart Cura one more time (sorry)

 

If that does not help, we are going to have to see the Cura.log file from your configuration folder (see Help -> Show configuration folder).

[BellaDawg 0]

I have a similar issue to Philler.  I go to the MarketPlace to install "MeshTools 3.7.0", I click on the Install but it never installs or changes the "Install" button to "Uninstall".  I have restarted Cura, checked the "Extension" list to see if it is there and it's not listed.  Also tried a different Plugin "Auto Orientation 3.7.1" that also did the same thing.

 

I have attached my log file.

 

Thank you in advanced. 

cura.log