Jump to content
UltiMaker Community of 3D Printing Experts

plug in from marketplace doesn't load


Philler
 Share

Recommended Posts

Posted · plug in from marketplace doesn't load

Recently upgraded to Cura 5.2.1 from 4.13 and tried to install the Cylindrical Custom Support (CCS) from the marketplace.

 

-Removed 4.13 and installed 5.2.1, opened

-Installed CCS from the Marketplace Icon

-Shut down and restarted Cura

-Opened a .stl file and clicked on it

-No icon on the left to create the supports like there was on the previous version. (When I look again in marketplace, my option is to uninstall so I assume it is loaded correctly.)

 

Did I miss something?

 

Thank you,

Phil

 

Cura missing support option.PNG

  • Link to post
    Share on other sites

    Posted · plug in from marketplace doesn't load

    Sometimes when upgrading plugins, Cura seems to think that it has installed the plugin but really didn't. Please try the following:

     

    * Uninstall the plugin from Cura 5.2 via the Marketplace dialog.

    * Close and restart Cura (this step is important!)

    * Install the plugin again via the Marketplace dialog

    * Close and restart Cura one more time (sorry)

     

    If that does not help, we are going to have to see the Cura.log file from your configuration folder (see Help -> Show configuration folder).

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 14 replies
    ×
    ×
    • Create New...