Jump to content
UltiMaker Community of 3D Printing Experts

Detected move outside of normal printer volume.


Recommended Posts

Posted · Detected move outside of normal printer volume.



I’m printing a part that we’ve printed several times before. It was sent to reprint from the ultimaker website Digial Factory to a UM3extended. This file last finished successfully yesterday.


Today’s print though has stopped at 90% and the screen says “Detected a move outside normal printer volume” and it won’t let me navigate away from this. The button is slowly flashing green and the print head is touching the print.


Never seen this before. Clearly the print head is in the right place.


Weirdly it says the print has finished in Ultimaker Digital Factory - not true.


Please can you tell me how do I continue and prevent this happening again?


(Cura 5.2.1 and think firmware is latest stable but can’t navigate to check)







  • Link to post
    Share on other sites

    Posted · Detected move outside of normal printer volume.

    Hey @sproutdesign,


    Thanks for your report 👍

    I'm sorry your printjob failed 😖 I know the feeling and it's so frustrating. 

    In my experience, this error is introduced by something in your hardware. 
    I've had this before, and when I tried to print the exact gcode on my UM3 it would succeed. 

    When is the last time you checked the tension in your pulleys and belts? 
    You can read more about maintanance here. https://support.makerbot.com/s/article/1667337928504

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now

    • Our picks

      • New here? Get ahead with a free onboarding course
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 14 replies
    • Create New...