Bug error installing ultimaker cura 5.2.1 on windows 10

[ram110620112 1]

today i tryied to install cura slicer 5.2.1 on my windows 10 pc and when i hit finish in the installation window insted of letting me open the slicer i get these following errors:

[MariMakes 201]

Hey @ram110620112,

 

Two things you can try jump to mind:
 

1. Can you check C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ultimaker Cura and see if you have any old installations of Cura that might not be completely removed?
2. A more extreme way is to do a clean install. WARNING: You will lose your printers, and profiles if  you do this. You can find instructions how to do that here: https://support.makerbot.com/s/article/1667337567843

[ram110620112 1]

4 hours ago, MariMakes said:

Hey @ram110620112,

 

Two things you can try jump to mind:
 

1. Can you check C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ultimaker Cura and see if you have any old installations of Cura that might not be completely removed?
2. A more extreme way is to do a clean install. WARNING: You will lose your printers, and profiles if  you do this. You can find instructions how to do that here: https://support.makerbot.com/s/article/1667337567843

Thank you sooooooooooooooooooooooooooooooooooooooooooo much!!!!!!!!!!! you dont know how much you have helped me!!!!!!!!!!!!!!!!!!!!!!!

[MariMakes 201]