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Blue screen of death no matter what i do


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Posted · Blue screen of death no matter what i do

I got a Ender 3 V2 for Christmas and I wanted to upgrade it so i got a dual z axis motor and a direct drive nozzle. After I installed them I turned it on and it looked perfect but then the screen randomly turned off so I tried to install new firmware and it turned blue and that's all I could get it to do. a few days ago I looked at the board and I noticed that the rainbow ribbon cable to the monitor was cut ( only the black one) so i got a replacement and it is still just a blue screen I don't know what else I could do and I'm hoping that someone else knows.

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    Posted · Blue screen of death no matter what i do

    You seem to be having a problem with your Creality Ender hardware. Note that this is a forum for Ultimaker printers and Ultimaker software. Because Ultimaker Cura is also used by users of 3rd party printers, there are some people on this forum that are familiar with your printer, and may have some ideas, but I think you could get much better support if you contacted Creality, or asked in a dedicated Creality user forum.

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