Thank you very much. I am always keeping my Ultimaker firmwares up to date, when ever it asks me to upgrade I do say yes. I always take care of the printers, keep them clean and complete maintenance tasks. I am sharing the log files, if it is okay with you.
Looking forward to get your guidance.
Sorry to hear you are having issues with your update.
With that said...
ER998 usually is the result of having miss matched feeders on your machine.. or a communication issue with one of them (loose or damaged cable generally..) It is very odd you got that error after a update and not before..
What version were you on before the update?
Support will usually require your machine log files to diagnose this issue properly
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