Windows 11, Cura 5.3.1 Starts to a white screen...

[issacsim 0]

I am getting white screen and no UI, it's not the dual screen issue and I am on the latest nvidia drivers for my video card.

Attached couple of log files, hopefully someone can help.

 

One thing to note, Chrome starts doing the same thing if I try to load Cura first. Without trying Cura first, Chrome works fine until I load Cura.

stderr.log cura.log

Edited May 17, 2023 by issacsim

[issacsim 0]

Nothing ??

Anyone could point me in any direction on what to try ?

[GregValiant 1,305]

You are going to need one of the professional people for this.  They will be back on Monday

Maybe @Dustin can help?

[issacsim 0]

Thank you @GregValiant !

Any of the pros or @Dustin can please point me in any direction please.

 

Thank you for any help!!

[Dustin 144]

Did you have some plugins loaded that changes the UI in anyway?
It looks like lots of your UltiMaker Cura files are either corrupt or missing.. 

Would recommend a clean re-install 
Guide: https://support.makerbot.com/s/article/1667337561461

[issacsim 0]

9 hours ago, Dustin said:

Did you have some plugins loaded that changes the UI in anyway?
It looks like lots of your UltiMaker Cura files are either corrupt or missing.. 

Would recommend a clean re-install 
Guide: https://support.makerbot.com/s/article/1667337561461

 

Thank You @Dustin.

No luck with the clean install, tried installing as an administrator with anti virus disabled as well, same results.

[Dustin 144]

I would advise posting this bug (and log files) to Github then for the best help.
here: https://github.com/Ultimaker/Cura/issues

[issacsim 0]

Thanks !

 

https://github.com/Ultimaker/Cura/issues/15594

Edited May 23, 2023 by issacsim