Ultimaker S7 Touch Screen not responding to the touch

[DJangid 2]

Hello,

My new Ultimaker S7 Touch Screen is not responding to the touch.

It is stuck on the screen with the message 'confirm removal'.

 

I have tried restarting the printer several times but it stays the same with the message.

 

Can anyone help me how to solve this?

 

Thank you,

 

Regards,

Deepak.

[gr5 2,067]

First try touching above below left right of the button.  Sometimes touch screens get the location out of calibration a bit.

 

Then contact your reseller.  They can sell you a new panel (assuming it's the panel).  If your printer is still under warranty then it should be free.

[DJangid 2]

Hello,

 

Thank you for your reply.

 

I have got new screens from the supplier.