Closing itself after starting

[MansaMusa 0]

Good evening, I have a problem, after using Ccleaner my Ultimaker Cura does not open anymore, I have tried to install other versions and nothing works, I open the application it loads that blue loading, when it opens the white screen, can someone help me please Thank you very much in advance.

 

[Slashee_the_Cow 22]

Try using an uninstaller program that searches for any leftovers (my favourite is the free and open source Bulk Crap Uninstaller) to remove any Cura installations you have and clean up anything left behind, then install Cura again.

[MansaMusa 0]

thanks but it didn't work, do you have another solution please

[Slashee_the_Cow 22]

UltiMaker's support section does have an article on doing a clean install, you could see if that makes a difference (just make sure you open the link in step 2).

 

Other than that, I'll let you know if I think of anything short of "format your drive, reinstall Windows" since that option is a bit extreme.