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Digital Factory hung at "In Progress"


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Posted · Digital Factory hung at "In Progress"

any clues as to why i have a job seemingly hung at "In Progress"? absolutely no means to delete it. I can print jobs fine but the current progress is always just at this hung job, so even though im printing a new job im stuck looking at 0% complete in digital factory.

I have restarted the printer many times and no difference. I need a means to purge the job. S5 on the latest firmware.
 

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    Posted (edited) · Digital Factory hung at "In Progress"

    i disconnected the machine from the factory and then re-connected it with the pairing code etc and it cleared the ghost job. Surely a "Clear queue" option wouldnt have gone amiss? 

    Edited by Super_paulie
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    Posted · Digital Factory hung at "In Progress"
    2 hours ago, Super_paulie said:

    i disconnected the machine from the factory and then re-connected it with the pairing code etc and it cleared the code. Surely a "Clear queue" option wouldnt have gone amiss? 

    Shouldn't have, no.

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