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ceramichammer

Cura closes after splash screen - Windows 8

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I swear that this worked a few days ago and I'm not sure what changed. Here is the output.txt.

# Generating comtypes.gen._683BF642_E9CA_4124_BE43_67065B2FA653_0_1_0

# Generating comtypes.gen.TaskbarLib

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

 

 

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Cura cannot seem to find the GLUT libraries, with are part of OpenGL, which should be part of DirectX or your video card drivers.

I just downloaded/updated DirectX and it appears my onboard graphics drivers are current. Any suggestions? Is this comment about python and Windows relevant? http://choorucode.com/2012/04/27/pyopengl-installation-notes-for-windows/

Product Detected

 

Intel® HD Graphics 4000

 

Current Driver Installed

 

10.18.10.3412

 

Your driver is current.

 

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Can you try this.

In C:\program files (x86)\Cura_14.01\python\Lib\OpenGL\DLLS

There is a glut32.dll

Copy this to C:\program files (x86)\Cura_14.01\python\DLLs

And try if it works after that?

 

I feel like I'm taking crazy pills. Now my desktop computer is doing the same thing! Could a Windows update have screwed this up?

Laptop:

Intel HD 4000 Integrated graphics w/ latest drivers

Windows 8.1

Desktop:

Radeon 7850 w/ latest drivers

Windows 8.1

I just tried to copy that glut32.dll and it did not fix the issue.

 

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I feel like I'm taking crazy pills. Now my desktop computer is doing the same thing! Could a Windows update have screwed this up?

 

Possibly. I do not have a Windows 8.1 machine to test on yet. But I didn't change anything in the way the windows package is made between 14.01 and 14.03

 

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Any other software on these two machines which might interfere? CAD, games, ...

There isn't a single thing different about these machines that I can think of, except Windows Update. I am teaching a 3D printing class at the library exactly 12 hours from now and I have no way to run these Ultimakers. In a desperate attempt, I'm removing all recent windows updates from one of the machines to see if that fixes it.

 

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I have had the same issue on a new installation of Win7x64; uninstalling various Microsoft Redistributables and testing each time I uninstalled one I finally figured it out:

Microsoft visual c++ 2008 redistributable - x86 - 9.0.30729.6161

is the one that hangs Cura on the splash screen.

Hope this helps anyone with this same, annoying issue.

 

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