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Cura closes after splash screen - Windows 8


ceramichammer
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Posted · Cura closes after splash screen - Windows 8

I swear that this worked a few days ago and I'm not sure what changed. Here is the output.txt.

# Generating comtypes.gen._683BF642_E9CA_4124_BE43_67065B2FA653_0_1_0

# Generating comtypes.gen.TaskbarLib

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

 

 

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    Posted · Cura closes after splash screen - Windows 8

    Cura cannot seem to find the GLUT libraries, with are part of OpenGL, which should be part of DirectX or your video card drivers.

     

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    Posted · Cura closes after splash screen - Windows 8

    Cura cannot seem to find the GLUT libraries, with are part of OpenGL, which should be part of DirectX or your video card drivers.

    I just downloaded/updated DirectX and it appears my onboard graphics drivers are current. Any suggestions? Is this comment about python and Windows relevant? http://choorucode.com/2012/04/27/pyopengl-installation-notes-for-windows/

    Product Detected

     

    Intel® HD Graphics 4000

     

    Current Driver Installed

     

    10.18.10.3412

     

    Your driver is current.

     

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    Posted · Cura closes after splash screen - Windows 8

    Can you try this.

    In C:\program files (x86)\Cura_14.01\python\Lib\OpenGL\DLLS

    There is a glut32.dll

    Copy this to C:\program files (x86)\Cura_14.01\python\DLLs

    And try if it works after that?

     

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    Posted · Cura closes after splash screen - Windows 8

    Can you try this.

    In C:\program files (x86)\Cura_14.01\python\Lib\OpenGL\DLLS

    There is a glut32.dll

    Copy this to C:\program files (x86)\Cura_14.01\python\DLLs

    And try if it works after that?

     

    I feel like I'm taking crazy pills. Now my desktop computer is doing the same thing! Could a Windows update have screwed this up?

    Laptop:

    Intel HD 4000 Integrated graphics w/ latest drivers

    Windows 8.1

    Desktop:

    Radeon 7850 w/ latest drivers

    Windows 8.1

    I just tried to copy that glut32.dll and it did not fix the issue.

     

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    Posted · Cura closes after splash screen - Windows 8

    I feel like I'm taking crazy pills. Now my desktop computer is doing the same thing! Could a Windows update have screwed this up?

     

    Possibly. I do not have a Windows 8.1 machine to test on yet. But I didn't change anything in the way the windows package is made between 14.01 and 14.03

     

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    Posted · Cura closes after splash screen - Windows 8

    It's ok on my Win8.1 machine...including Windows automatic updates.

    edit: RC7

     

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    Posted · Cura closes after splash screen - Windows 8

    It's ok on my Win8.1 machine...including Windows automatic updates.

    edit: RC7

     

    Both my machines are x64. Yours?

     

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    Posted · Cura closes after splash screen - Windows 8

    Possibly. I do not have a Windows 8.1 machine to test on yet. But I didn't change anything in the way the windows package is made between 14.01 and 14.03

     

    14.01 worked fine on my desktop until a few days ago.

    13.12 also worked fine until a few days ago.

     

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    Posted · Cura closes after splash screen - Windows 8

    Both my machines are x64. Yours?

    As well

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    Posted · Cura closes after splash screen - Windows 8

    As well

    Do you have automatic updates installed? I have 3 machines and only the machine that isn't updated is still able to run Cura.

     

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    Posted · Cura closes after splash screen - Windows 8

    Do you have automatic updates installed? I have 3 machines and only the machine that isn't updated is still able to run Cura.

    Yes, I do have the automatic updates, as written above. But I have a different graphic card (GeForce GT 560).

     

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    Posted · Cura closes after splash screen - Windows 8

    Yes, I do have the automatic updates, as written above. But I have a different graphic card (GeForce GT 560).

    Whoops, I missed that. Sorry. This is so weird. I have the same problem on a computer with integrated graphics and a computer with discrete graphics.

     

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    Posted · Cura closes after splash screen - Windows 8

    Your laptop only has the integrated graphic chip? It is not switching to a different graphic chip when displaying 3d content?

     

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    Posted · Cura closes after splash screen - Windows 8

    Your laptop only has the integrated graphic chip? It is not switching to a different graphic chip when displaying 3d content?

    Nope. Just an ultrabook with integrated-only graphics.

     

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    Posted · Cura closes after splash screen - Windows 8

    Any other software on these two machines which might interfere? CAD, games, ...

     

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    Posted · Cura closes after splash screen - Windows 8

    Any other software on these two machines which might interfere? CAD, games, ...

    There isn't a single thing different about these machines that I can think of, except Windows Update. I am teaching a 3D printing class at the library exactly 12 hours from now and I have no way to run these Ultimakers. In a desperate attempt, I'm removing all recent windows updates from one of the machines to see if that fixes it.

     

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    Posted · Cura closes after splash screen - Windows 8

    It seems that I can still run Cura 12.12A but every single version from 13.xx and upward hangs at the splash screen.

     

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    Posted · Cura closes after splash screen - Windows 8

    OK!!!!!!! IT WORKS!!! I uninstalled a bunch of crap including all Windows Updates installed in the last week, adobe flash, Microsoft Visual studio redistributables, Microsoft silverlight, and maybe some other things. I will be a little more methodical with the other computer to determine what screwed it up.

     

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    Posted · Cura closes after splash screen - Windows 8

    Congratulations! The less Microsoft, the less problems... :shock:

    If you find some time within the next few days, it would be interesting to know which software actually caused the problem. But for now, have a good class!

     

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    Posted · Cura closes after splash screen - Windows 8

    Congratulations! The less Microsoft, the less problems... :shock:

    If you find some time within the next few days, it would be interesting to know which software actually caused the problem. But for now, have a good class!

    It is the Microsoft Visual 2008 (2005?) redistributables. They do bad things.

     

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    Posted · Cura closes after splash screen - Windows 8

    It is the Microsoft Visual 2008 (2005?) redistributables. They do bad things.

    Such as overwriting newer libraries with long time outdated ones, I guess...

    Thanks for the information!

     

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    Posted · Cura closes after splash screen - Windows 8

    I have had the same issue on a new installation of Win7x64; uninstalling various Microsoft Redistributables and testing each time I uninstalled one I finally figured it out:

    Microsoft visual c++ 2008 redistributable - x86 - 9.0.30729.6161

    is the one that hangs Cura on the splash screen.

    Hope this helps anyone with this same, annoying issue.

     

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