Cura closes after splash screen - Windows 8

[ceramichammer 0]

I swear that this worked a few days ago and I'm not sure what changed. Here is the output.txt.

# Generating comtypes.gen._683BF642_E9CA_4124_BE43_67065B2FA653_0_1_0

# Generating comtypes.gen.TaskbarLib

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

 

 

[Daid 306]

Cura cannot seem to find the GLUT libraries, with are part of OpenGL, which should be part of DirectX or your video card drivers.

 

[ceramichammer 0]

Cura cannot seem to find the GLUT libraries, with are part of OpenGL, which should be part of DirectX or your video card drivers.

I just downloaded/updated DirectX and it appears my onboard graphics drivers are current. Any suggestions? Is this comment about python and Windows relevant? http://choorucode.com/2012/04/27/pyopengl-installation-notes-for-windows/

Product Detected

 

Intel® HD Graphics 4000

 

Current Driver Installed

 

10.18.10.3412

 

Your driver is current.

 

[Daid 306]

Can you try this.

In C:\program files (x86)\Cura_14.01\python\Lib\OpenGL\DLLS

There is a glut32.dll

Copy this to C:\program files (x86)\Cura_14.01\python\DLLs

And try if it works after that?

 

[ceramichammer 0]

Can you try this.

In C:\program files (x86)\Cura_14.01\python\Lib\OpenGL\DLLS

There is a glut32.dll

Copy this to C:\program files (x86)\Cura_14.01\python\DLLs

And try if it works after that?

 

I feel like I'm taking crazy pills. Now my desktop computer is doing the same thing! Could a Windows update have screwed this up?

Laptop:

Intel HD 4000 Integrated graphics w/ latest drivers

Windows 8.1

Desktop:

Radeon 7850 w/ latest drivers

Windows 8.1

I just tried to copy that glut32.dll and it did not fix the issue.

 

[Daid 306]

I feel like I'm taking crazy pills. Now my desktop computer is doing the same thing! Could a Windows update have screwed this up?

 

Possibly. I do not have a Windows 8.1 machine to test on yet. But I didn't change anything in the way the windows package is made between 14.01 and 14.03

 

[Dim3nsioneer 558]

It's ok on my Win8.1 machine...including Windows automatic updates.

edit: RC7

 

[ceramichammer 0]

It's ok on my Win8.1 machine...including Windows automatic updates.

edit: RC7

 

Both my machines are x64. Yours?

 

[ceramichammer 0]

Possibly. I do not have a Windows 8.1 machine to test on yet. But I didn't change anything in the way the windows package is made between 14.01 and 14.03

 

14.01 worked fine on my desktop until a few days ago.

13.12 also worked fine until a few days ago.

 

[Dim3nsioneer 558]

Both my machines are x64. Yours?

As well

[ceramichammer 0]

As well

Do you have automatic updates installed? I have 3 machines and only the machine that isn't updated is still able to run Cura.

 

[Dim3nsioneer 558]

Do you have automatic updates installed? I have 3 machines and only the machine that isn't updated is still able to run Cura.

Yes, I do have the automatic updates, as written above. But I have a different graphic card (GeForce GT 560).

 

[ceramichammer 0]

Yes, I do have the automatic updates, as written above. But I have a different graphic card (GeForce GT 560).

Whoops, I missed that. Sorry. This is so weird. I have the same problem on a computer with integrated graphics and a computer with discrete graphics.

 

[Dim3nsioneer 558]

Your laptop only has the integrated graphic chip? It is not switching to a different graphic chip when displaying 3d content?

 

[ceramichammer 0]

Your laptop only has the integrated graphic chip? It is not switching to a different graphic chip when displaying 3d content?

Nope. Just an ultrabook with integrated-only graphics.

 

[Dim3nsioneer 558]

Any other software on these two machines which might interfere? CAD, games, ...

 

[ceramichammer 0]

Any other software on these two machines which might interfere? CAD, games, ...

There isn't a single thing different about these machines that I can think of, except Windows Update. I am teaching a 3D printing class at the library exactly 12 hours from now and I have no way to run these Ultimakers. In a desperate attempt, I'm removing all recent windows updates from one of the machines to see if that fixes it.

 

[ceramichammer 0]

It seems that I can still run Cura 12.12A but every single version from 13.xx and upward hangs at the splash screen.

 

[ceramichammer 0]

OK!!!!!!! IT WORKS!!! I uninstalled a bunch of crap including all Windows Updates installed in the last week, adobe flash, Microsoft Visual studio redistributables, Microsoft silverlight, and maybe some other things. I will be a little more methodical with the other computer to determine what screwed it up.

 

[Dim3nsioneer 558]

Congratulations! The less Microsoft, the less problems... :shock:

If you find some time within the next few days, it would be interesting to know which software actually caused the problem. But for now, have a good class!

 

[ceramichammer 0]

Congratulations! The less Microsoft, the less problems... :shock:

If you find some time within the next few days, it would be interesting to know which software actually caused the problem. But for now, have a good class!

It is the Microsoft Visual 2008 (2005?) redistributables. They do bad things.

 

[Dim3nsioneer 558]

It is the Microsoft Visual 2008 (2005?) redistributables. They do bad things.

Such as overwriting newer libraries with long time outdated ones, I guess...

Thanks for the information!

 

[jedineon 0]

I have had the same issue on a new installation of Win7x64; uninstalling various Microsoft Redistributables and testing each time I uninstalled one I finally figured it out:

Microsoft visual c++ 2008 redistributable - x86 - 9.0.30729.6161

is the one that hangs Cura on the splash screen.

Hope this helps anyone with this same, annoying issue.