Jump to content
Sign in to follow this  
ceramichammer

Cura closes after splash screen - Windows 8

Recommended Posts

Posted · Cura closes after splash screen - Windows 8

I swear that this worked a few days ago and I'm not sure what changed. Here is the output.txt.

# Generating comtypes.gen._683BF642_E9CA_4124_BE43_67065B2FA653_0_1_0

# Generating comtypes.gen.TaskbarLib

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_14.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 16, in DoCallback

self.callback()

File "Cura\gui\app.py", line 75, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 16, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 30, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 13, in <module>

from Cura.gui.util import opengl

File "Cura\gui\util\opengl.py", line 21, in <module>

glutInit()

File "C:\Program Files (x86)\Cura_14.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable

 

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Cura cannot seem to find the GLUT libraries, with are part of OpenGL, which should be part of DirectX or your video card drivers.

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Cura cannot seem to find the GLUT libraries, with are part of OpenGL, which should be part of DirectX or your video card drivers.

I just downloaded/updated DirectX and it appears my onboard graphics drivers are current. Any suggestions? Is this comment about python and Windows relevant? http://choorucode.com/2012/04/27/pyopengl-installation-notes-for-windows/

Product Detected

 

Intel® HD Graphics 4000

 

Current Driver Installed

 

10.18.10.3412

 

Your driver is current.

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Can you try this.

In C:\program files (x86)\Cura_14.01\python\Lib\OpenGL\DLLS

There is a glut32.dll

Copy this to C:\program files (x86)\Cura_14.01\python\DLLs

And try if it works after that?

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Can you try this.

In C:\program files (x86)\Cura_14.01\python\Lib\OpenGL\DLLS

There is a glut32.dll

Copy this to C:\program files (x86)\Cura_14.01\python\DLLs

And try if it works after that?

 

I feel like I'm taking crazy pills. Now my desktop computer is doing the same thing! Could a Windows update have screwed this up?

Laptop:

Intel HD 4000 Integrated graphics w/ latest drivers

Windows 8.1

Desktop:

Radeon 7850 w/ latest drivers

Windows 8.1

I just tried to copy that glut32.dll and it did not fix the issue.

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

I feel like I'm taking crazy pills. Now my desktop computer is doing the same thing! Could a Windows update have screwed this up?

 

Possibly. I do not have a Windows 8.1 machine to test on yet. But I didn't change anything in the way the windows package is made between 14.01 and 14.03

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

It's ok on my Win8.1 machine...including Windows automatic updates.

edit: RC7

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

It's ok on my Win8.1 machine...including Windows automatic updates.

edit: RC7

 

Both my machines are x64. Yours?

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Possibly. I do not have a Windows 8.1 machine to test on yet. But I didn't change anything in the way the windows package is made between 14.01 and 14.03

 

14.01 worked fine on my desktop until a few days ago.

13.12 also worked fine until a few days ago.

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

As well

Do you have automatic updates installed? I have 3 machines and only the machine that isn't updated is still able to run Cura.

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Do you have automatic updates installed? I have 3 machines and only the machine that isn't updated is still able to run Cura.

Yes, I do have the automatic updates, as written above. But I have a different graphic card (GeForce GT 560).

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Yes, I do have the automatic updates, as written above. But I have a different graphic card (GeForce GT 560).

Whoops, I missed that. Sorry. This is so weird. I have the same problem on a computer with integrated graphics and a computer with discrete graphics.

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Your laptop only has the integrated graphic chip? It is not switching to a different graphic chip when displaying 3d content?

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Your laptop only has the integrated graphic chip? It is not switching to a different graphic chip when displaying 3d content?

Nope. Just an ultrabook with integrated-only graphics.

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Any other software on these two machines which might interfere? CAD, games, ...

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Any other software on these two machines which might interfere? CAD, games, ...

There isn't a single thing different about these machines that I can think of, except Windows Update. I am teaching a 3D printing class at the library exactly 12 hours from now and I have no way to run these Ultimakers. In a desperate attempt, I'm removing all recent windows updates from one of the machines to see if that fixes it.

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

It seems that I can still run Cura 12.12A but every single version from 13.xx and upward hangs at the splash screen.

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

OK!!!!!!! IT WORKS!!! I uninstalled a bunch of crap including all Windows Updates installed in the last week, adobe flash, Microsoft Visual studio redistributables, Microsoft silverlight, and maybe some other things. I will be a little more methodical with the other computer to determine what screwed it up.

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Congratulations! The less Microsoft, the less problems... :shock:

If you find some time within the next few days, it would be interesting to know which software actually caused the problem. But for now, have a good class!

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

Congratulations! The less Microsoft, the less problems... :shock:

If you find some time within the next few days, it would be interesting to know which software actually caused the problem. But for now, have a good class!

It is the Microsoft Visual 2008 (2005?) redistributables. They do bad things.

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

It is the Microsoft Visual 2008 (2005?) redistributables. They do bad things.

Such as overwriting newer libraries with long time outdated ones, I guess...

Thanks for the information!

 

Share this post


Link to post
Share on other sites
Posted · Cura closes after splash screen - Windows 8

I have had the same issue on a new installation of Win7x64; uninstalling various Microsoft Redistributables and testing each time I uninstalled one I finally figured it out:

Microsoft visual c++ 2008 redistributable - x86 - 9.0.30729.6161

is the one that hangs Cura on the splash screen.

Hope this helps anyone with this same, annoying issue.

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!