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Change Filament: not reversing far enough to remove

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When I try to change the filament on my U2, it reverses the extruder moter and goes fast, but it stops before the material is out, so I have to cancel and do it a second time to get the material all the way out. Usually there is an inch or tow left in the feeder tube above the toothed bolt.

Is there a way to manually pull it out or to increase the reversal time?



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