Ultimaker S7 print issues

[corbintrane 0]

I recently purchased an Ultimaker S7 and the print is printing off the side of the build plate. During a normal print or calibration, the print head is going to the front left or front right of the 3D printer and extruding outside of the base dimensions. has anyone seen this issue with their printers? I have the print centered on CURA, but I don't understand how the calibration is even printing off page. 

 

Any help would be appreciated. I have reached out to support, and they asked me for pictures and the log diagnostics but have not heard back yet.

[Dustin 160]

Welcome to the community @corbintrane

Sorry to hear about your issues with Support, I have reached out to the Support Manager about this issue.

Going off what you have said here, I am going to assume you have a S7 Pro Bundle? (S7 + Material Station)
If so, this is standard preload purging that is done at the start of each print and nothing to be alarmed about.
The reason it would do it off both the left and right sides, this would be the best locations to purge the left and right print cores respectively. 
Once its completed its cycles it should start the print.