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Problem with the material in extruder 1 (change of the spool)


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Posted · Problem with the material in extruder 1 (change of the spool)

When I replaced the material spool with a new one because was empty and I tried to print again, appeared the next message.

 

image.thumb.jpeg.7dcd61a6b25f3bc1f8c53ef3f7274092.jpeg

 

I've verified everything Ultimaker mentions on the support page but it's ok.

 

The other time it happened the same, I checked all the suggestions that Ultimaker does and it wasn't occurring anything wrong. Then, without explanation, the printer worked. 

 

I disabled the flow sensor and now it is working but I know that it's a temporary solution

 

Do you know what could be happening? 

 

 

Thank you!

 

 

 

 

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    Posted · Problem with the material in extruder 1 (change of the spool)

    Is the filament chewed up?

    When was the last time your front fan was cleaned?

    Is the tension on your feeder sent ot the mid point?

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    Posted · Problem with the material in extruder 1 (change of the spool)

    Is the filament chewed up? No, just marked by the wheel

    When was the last time your front fan was cleaned? I checked the fan and retired all the filament strands bus the problem still there

    Is the tension on your feeder sent ot the mid point? Yes

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