The output at the top of the print head has a 3 pin connector which consists of ground (zero volts), power (5v I think) and a signal. The signal is 0v for 0C and 5V for 500C. So at room temperature it should read around 20C or 200mv.
If this signal is correct at the top of the UM, test it at the PCB. If it is correct at the PCB then there is probably a bad solder joint that connects that signal to the arduino - just reheat both ends of the circuit.
But more likely it seems you connect the wrong spare cable - the two cables are identical other than wire color.
Where to get circuit diagram:
ULTIMAKER1
The circuit diagram, and board layout are here:
http://reprap.org/wiki/Ultimaker%27s_v1.5.7_PCB
There is a zip file at the top. It contains the "brd" file which is the layout. Also the "sch" file which is the schematic.
Both files can be opened by eagle software which is free:
http://www.cadsoftusa.com/download-eagle/
ULTIMAKER 2 SCHEMATIC
https://github.com/Ultimaker/Ultimaker2
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illuminarti 18
Check the wiring and connections again. There's a spare wire pair that runs from the head to the electronics. Try swapping over to that one for the temp sensor, and see if that makes a difference.
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