That exact thing happened to me. Got my UM2 a couple of weeks ago! The screw that holds the knurled piece sucks and can not be fastened properly.
You can remove the cover with ONE SCREW on the upper left corner on the left side of the machine. Then you can reach the motor and fix it to be able to screw the feeder back!
The tools that is shipped with the UM2 is worthless.
Many thanks, i'll try it ... after work.
So, if those mechanism is bad, are there any posibilities to replace it?
I don't know, if it is well seen in this forum, but i also have a replicator2 and it was a real odyssey, to get the machine extruding. It takes many weeks an a mass of bucks to get it work. It could print my own extruder mechanism, but for optimal work i need a special compression spring, which was not available in whole europe... Finally i bought one from Texas... That costs 46 Bucks (6 $ the spring, rest shippment :mad: ) and takes around 6 Weeks (5 days from Texas to germany, and 5 weeks in the german custom duties... .
That was also a reason to get a second printer (especially from europe) because it has understandable and european standardized measures and parts.
Hopefully the odyssey won't start again :-|
Regards
Midgard
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DidierKlein 729
Take a look at the build manual
https://github.com/Ultimaker/Ultimaker2/blob/master/um2%20assembly%20manual%20V1.1%20_english.pdf
This will probably help a lot.
Like Osgar said you can remove the cover it doesn't hold anything
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