I have the same problem, when I bought the Ultimaker Original Kit it clearly stated the lead time was 3 days, then I was told it was 2-4 weeks now I have been told its going to be longer, its now been 6 weeks and still nothing, I could of bought a 3d printer in the uk and got next day delivery but I went with Ultimaker for its reputation, now I'm screwed I haven't a clue when Im going to get it,
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zoev89 73
Hi Andrea,
Sorry to hear that it takes so long. I was also an unfortunate one where the delivery took a little more then 11 weeks for the UM original kit. The only thing that I can recommend is to call and explain what is happening. I know from my own experience that it is a tough call to hang in limbo land. There seems to be no reliable method to get a correct delivery date. It drives you nuts when you hear delivery in 2 or 3 days and it does not happen (it happened to me 2 times the 3 time it got delivered). I hope you soon get relief by getting the shipment email.
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