Jump to content

Orders and lead times.

Recommended Posts

Posted · Orders and lead times.

I’ve ordered the UM1 (R111626836-1) on June 03, 2014 and have gotten the order confirmation email:


We have a lead time of 1-3 business days after receiving payment. Ultimaker 2 has a lead time of 8-10 weeks.

Thank you for your order.

Kind regards,

It’s been some time now with the order status at Shipment Ready. I’m stuck waiting for this printer to complete some work commitments.Every time somebody orders a printer and gets upset when they end up waiting longer than they expected because of false lead times makes you guys look bad and is not good for your business. Please fix this.


  • Link to post
    Share on other sites

    Posted · Orders and lead times.

    This must be an old text in that e-mail. The Ultimaker website says 2-4 weeks leadtime for the UM Original. I hope, you get your printer soon.

    However, it seems indeed that the lead time of the UM2 is significantly shorter at the moment than the stated 8-10 weeks.


  • Link to post
    Share on other sites

    • 3 weeks later...
    Posted · Orders and lead times.

    Just an update, It's been 4 weeks and no news from Ultimaker on the status of my order.

    It would be good if I could get an estimate on when the order would be ready for shipment.


  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Introducing the UltiMaker Factor 4
        We are happy to announce the next evolution in the UltiMaker 3D printer lineup: the UltiMaker Factor 4 industrial-grade 3D printer, designed to take manufacturing to new levels of efficiency and reliability. Factor 4 is an end-to-end 3D printing solution for light industrial applications
          • Thanks
          • Like
        • 3 replies
      • UltiMaker Cura 5.7 stable released
        Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more. 
          • Like
        • 26 replies
    • Create New...