Jump to content

Orders and lead times.

bhowiebkr
 Share

Recommended Posts

bhowiebkr

bhowiebkr 0

Posted
Posted · Orders and lead times.

I’ve ordered the UM1 (R111626836-1) on June 03, 2014 and have gotten the order confirmation email:

...

We have a lead time of 1-3 business days after receiving payment. Ultimaker 2 has a lead time of 8-10 weeks.

Thank you for your order.

Kind regards,

…

It’s been some time now with the order status at Shipment Ready. I’m stuck waiting for this printer to complete some work commitments.Every time somebody orders a printer and gets upset when they end up waiting longer than they expected because of false lead times makes you guys look bad and is not good for your business. Please fix this.

 

    • Link to post
    Share on other sites
    Dim3nsioneer

    Dim3nsioneer 557

    Posted
    Posted · Orders and lead times.

    This must be an old text in that e-mail. The Ultimaker website says 2-4 weeks leadtime for the UM Original. I hope, you get your printer soon.

    However, it seems indeed that the lead time of the UM2 is significantly shorter at the moment than the stated 8-10 weeks.

     

    • Link to post
    Share on other sites
    • 3 weeks later...
    bhowiebkr

    bhowiebkr 0

    Posted
    • Author
    Posted · Orders and lead times.

    Just an update, It's been 4 weeks and no news from Ultimaker on the status of my order.

    It would be good if I could get an estimate on when the order would be ready for shipment.

     

    • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share
    Followers 0
    Go to topic listing

    • Our picks

      • UltiMaker Cura 5.7 stable released

        UltiMaker Cura 5.7 stable released

        ArunC posted a topic in UltiMaker Cura,

        Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more. 
         
          • Like
        • 18 replies
        MariMakes

        Picked By

        MariMakes,

      • Release Notes: S-Line Firmware 8.3.0 (Latest)

        Dustin posted a topic in Firmware,

        S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
        MariMakes

        Picked By

        MariMakes,
      View All
    ×
    ×
    • Create New...