Cura model view blank?

[qwarks 1]

Cura is fantastic! But i still need repG to position my models correctly.

I am working on a brand new 64 bit machine with windows home premium and i have never been able to se se model in the view window - it is blank..

No doubt this has been answered before, but i cant find it in the forum.

I am no computer wiz and i have not changed anything on my computer since it arrived, so a havent messed about with graphics settings and such.

I have an old XP laptop that is connected to my Ultimaker with Printrun. When i open a model in Cura in the XP machine, the model view works fine, but the 13 year old laptop would take forever to slice even the simplest of models.

Soooo do i have to call Bill Gates? I already have quite a complaints list to talk to him about Why oh why did'nt they just upgrade the XP instead of giving us this crap! :evil:

Any help is much appreciated

[Daid 306]

I've had 1 report of the same problem, also under 64bit Win7. (But there are enough Win7 machines that work fine) Not sure how that was solved, but in the end it was.

Check if you have DirectX and your latest video card drivers installed, that might help.

[italianmaxx 0]

I am the old 'blank screen' reporter...

I don't know how I solved, I tried everything and Daid told me everything he could to help but nothing.

I solved when I disinstalled some software from my system during a normal clean routine of my pc. from then on everything went right.

Anyway you have to check your video driver and keep it updated. I read that ATI cards give some problems with opengl and a new driver can help. at the same time any modification I made on videocards parameters didn't work.

good luck, cura is a fantastic software and can make your 3d printing life cozy and warm...

[magmotor 0]

a while back when I was having problems with connecting and the same thing you are I ran across a site that said If you have a Logitech Device or Web Cam connected there are some .exe files & .dll files that always stays on top and interferes with other programs. If you have a cam on your computer you might want to disable it and see what happens...any other program that has the 'stay on top' checked will interfere also....just a thought....

[qwarks 1]

Hi Guys!

Sorry for the extremely late reply! And thank you very much for yours!

I have tried everything now - uninstalled programs, installed programs, changed graphics settings, updated drivers, hit it with a hammer and yelled at it, but no luck...

I have access to 6 Windows 7 machines (64 bit) and 2 XP machines - the xp machines, no problem, but none of the 64 bits shows anything in the model view....?

I am beginning to think that it is an all Danish phenomenon, and Cura just dosnt work this far north :-)

I have tried everything suggested in the thread started by "italianmaxx", but none of that seemed to give any indication to what the problem might be.

Any crazy ideas that havent been tried?

[italianmaxx 0]

Sorry to hear that. You are in the same situation i were, and I know it's reaally upsetting... Only good news is that cura works with the blank preview too, so you could still use it. Sad but useful.

Set python.exe with administrator rights?

Checked driver for graphic card?

If it is an ati card you could remove the drivers and use an old version ( now we have 12.4 you could try 10.something, i read somewhere that w te best version regatdin oengl support)

Removed blingbling win 64 transparent deskop and set it to basic colours?

Tried a different ( better an nvidia) graphic card?

Good luck !

[mr_seeker 0]

I found a good suggestion for the blank preview, and it has to do with settings... What do you use for showing the 3d model daid? Same thing also happens in repG, and has all to do with the wrong version of Java...

[Daid 306]

I'm using PyOpenGL 3.0.1 with the wxPython glCanvas.

As Cura is packaged with everything needed, so versions of stuff used is the same for everyone.

As far as I know, this problem seems to be limited to 64bit Win7 machines with ATI 3D cards. My laptop has WinVista and an ATI card, which is having a slightly different issue, where the 3D preview stops updating until you resize the window.