Expected delivery date?

[dylanweber 0]

I just ordered my Ultimaker Original kit today. I live in the US and I'm wondering what the average experience is for a typical American order in terms of time to ship and time of shipping.

Will I be waiting a month for delivery? Is it going to take a week to begin shipping?

 

[gorecraze 0]

I ordered my Ultimaker 2 on July 2nd and it shipped out about 3 business days later. Really fast turn around time on their part. It did get stuck in customs for about a week since there were quite a few forms that needed to be completed. FedEx originally told me that Ultimaker would complete them but after a few days, I asked if I could complete them to speed the process. They allowed me to complete all 5 forms and it got to me the next day.

Word of warning, I would complete the required forms whenever FedEx calls you. Though it may be different depending on the state you're in, it seemed like New Jersey was being overly picky based on other people's experiences.

 

[dylanweber 0]

It's been 2.5 weeks since I last ordered. I understand that the lead time is up to a month, but can I at least get some news about where my order is in terms of wait time?

 

[ea407 0]

I ordered a UM2 with two spools of abs and it took 4 days to ship. It took FedEx 48 hours to get it from Netherlands to Orlando, Florida. Not too bad if you ask me.

[SandervG 1,521]

Hy Dylan,

If you can send me your ordernumber in a PM I can look for some updates for you

Thanks!

 

[dylanweber 0]

Hy Dylan,

If you can send me your ordernumber in a PM I can look for some updates for you

Thanks!

 

I PM'd you my order number.

 

[alxffs 0]

I just ordered my Ultimaker Original kit today. I live in the US and I'm wondering what the average experience is for a typical American order in terms of time to ship and time of shipping.

Will I be waiting a month for delivery? Is it going to take a week to begin shipping?

 

Hey dylanweber. Did you get any info on this?

I'm wondering about the same thing. Ordered on the 21/7, so two days over two weeks ago.

 

[SandervG 1,521]

Hi Alxffs,

I see you have contacted me through a DM, I will get back with you in the same fashion.

Thank you!

 

[alxffs 0]

No need, SandervG! But thank you for your time!

My order just got updated to shipped! :-D

Guess I'm just a bit impatient