Jump to content
Ultimaker Community of 3D Printing Experts
Sign in to follow this  
mcewen

Problem ordering from website

Recommended Posts

A few weeks ago I placed an order for the Ultimaker 2 and some extra filament. Upon hitting the buy button I recieved an error. I notified my bank and according to them I went over my limit and the purchase was flagged. So a few days later I notified my bank I was making the purchase so the transaction would go through. I tried agian and got the same error. My Ultimaker account now has two orders listed under "My Orders". I have sent emails to support and have still yet to recieve a reply. I understand everyone is busy, but a few weeks have passed and I would like some help resolving the issue so I don't get double charged. Also I would like a contact so I can collaborate what I need to do to fix the error I'm getting when trying to make a purchase. Any help in the matter would be much appreciated.

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×

Important Information

Terms of Use Privacy Policy