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UM2 "Error - Stopped X or Y switch broken"


kaymick8
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Posted · UM2 "Error - Stopped X or Y switch broken"

Hi everyone,

 

This is my first post. I just received my UM2 recently. Setup was fine until I printed my first test print. Please see attached photo. I contacted UM support two times by email but they haven't replied yet and I need to start my projects asap.

IMG 7274

I checked the forum and I found someone with a very similar problem.

http://umforum.ultimaker.com/index.php?/topic/10313-error-stopped-x-or-y-switch-broken/

"When homing, the printhead is stumbling in x direction with a "buzzing" noise and stops with the error message "...x or y switch broken..."."

 

What could be the problem?

1. Should I check the pulleys again and tightened them more?

2. Should I bend the metal actuator of the limit switch more?

3. Should I ask for replacement parts? If so, which part? Motor, pulley or a new UM2?

4. Other suggestions?

 

Thanks for your help in advance,

 

Michael

 

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    Posted · UM2 "Error - Stopped X or Y switch broken"

    Hi newbie

    I'm quite new with my Ultimaker 2 too (started printing in february). Maybe you have really a problem with the switches.

    My own (little) experience: This error message is quite unspecific. With my own machine I had this message twice so far,

    To my relief the real problem was (in both situations) that the feeder didn't deliver any filament to the nozzle. The filament was rasped down und couldn't be transported to the nozzle. Recently a moderator confirmed, that this error message will be removed in a new firmware version, since it was usually misleading. So have first a look to your filament and take it out (Apply the change filament procedure; maybe you need pliers to help the feeder to draw back the abraded filament. ).

    Hope I could give you some help and you can solve the problem with that. If I have a problem with my machine, it's most often with the feeder !

    Good luck, and succesful printing wishes Paban

     

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