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Ultimaker Community of 3D Printing Experts


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  1. I'm also wondering about any updates on this... How many orders would you need in order to move forward? Thanks!
  2. Thanks! Contacted them and they are sending a replacement. Great customer service!
  3. Just got a brand new S5 from Newark Element 14, and as I was lifting it out of the box base the right-hand, blue-tinted glass door popped off the hinge. Glass is intact, hinge is intact, but the adhesive between the two failed. It seems dumb to return an otherwise functional machine just to get an intact door assembly (nor can I afford the time to do so), but what other recourse do I have? Is there any way to get a replacement door+hinge? I would prefer not to attempt to repair it myself (nor do I feel like I should have to).
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