territerriterri

Paging @thopiekar 😆

@hartparr - We have an internal ticket to fix this issue. Thank you for reporting it and providing the model where you see it happening! For Cura internal devs: CURA-6989

Sorry about this, but like the rest of the other comments - Can you also share your config folder, please? You can PM it to me. It will be faster this way for us to find out the cause of your crash. Your config folder can be found in the Help menu > Show Configuration folder > go one folder back and zip the whole Cura folder. This way, we can check if there was a problem with upgrade.

Can you also share your config folder, please? You can PM it to me. It will be faster this way for us to find out the cause of your crash. Your config folder can be found in the Help menu > Show Configuration folder > go one folder back and zip the whole Cura folder. This way, we can check if there was a problem with upgrade.

Can you show the exact error message please?

Huh. I see it too and it's happening on 4.3 as well. Thanks for attaching the model! I'll check with the team if this is a bug.

Can you also share your config folder, please? You can PM it to me. It will be faster this way for us to find out the cause of your crash. Your config folder can be found in the Help menu > Show Configuration folder > go one folder back and zip the whole Cura folder. This way, we can check if there was a problem with upgrade.

We have an existing issue that we are still looking at - related to this. in the meantime, can you try launching it via this “C:\Program Files\Ultimaker Cura 4.4”. Right click Cura.exe and select ‘properties’. Click the ‘compatibility’ tab and select “Run This Program in Compatibility Mode”. May I know what graphics card do you use? And what version of driver does it have?

I also installed the 2019 MVCR, and I still get the same behavior. Cura does start eventually, but only after multiple tries of attempting to start it.

Unfortunately, this doesn't work for me! 😕 This is exactly what I did. I uninstalled the 2017 and 2018 Microsoft Visual C++ redistributable. Installed the 2015 which is included in the *.exe Cura installation directory Restarted my pc When ready, I attempted to start Cura again, I got in the same 'cura won't start' scenario immediately. @mrtinfy when you did the steps above, did Cura consistently start for you all the time?

Can you post / send your logs please? You can find it in C:\Users\[users]\AppData\Roaming\cura\ Can you also try again by killing the task and try restarting it? Also for you @GriffinDodd