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Cracked Print Head Body

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Posted · Cracked Print Head Body

After using the Ultimaker 2 for two months, the print head body cracked on the top and bottom pieces. Anyone know where to get the replacement part as I couldn't find it in the ultimaker store. Thanks a lot.

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Posted · Cracked Print Head Body

Most likely the 4 screws were too tight! Contact here: support.ultimaker.com and they can send you new parts for free.

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Posted (edited) · Cracked Print Head Body

Most likely the 4 screws were too tight!  Contact here: support.ultimaker.com and they can send you new parts for free.

 

Wow, thanks for the information.

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