Hey @Harish,
If the filament doesn't move, you can unscrew the nozzle and see what's up with it. Heat up first (menu advanced settings -> maintenance -> heatup nozzle). If the filament pressure is not released, then you could disassemble the feeder at the back of the printer (don't forget to turn down the nozzle temperature).
In order to disassemble the feeder, unscrew the two screws on the left side and the back of the case from the motor cover
Then hold the feeder motor and unscrew the four screws from the black feeder.
About the filament spool - you should contact the Ultimaker reseller in India and show them photos of the bad filament. I think they will replace it.
He has a +....There is a lever on the feeder if you heat up the nozzle and lift up the lever you can pull the filament out very easily.
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Nicolinux 288
Hey @Harish,
If the filament doesn't move, you can unscrew the nozzle and see what's up with it. Heat up first (menu advanced settings -> maintenance -> heatup nozzle). If the filament pressure is not released, then you could disassemble the feeder at the back of the printer (don't forget to turn down the nozzle temperature).
In order to disassemble the feeder, unscrew the two screws on the left side and the back of the case from the motor cover
Then hold the feeder motor and unscrew the four screws from the black feeder.
About the filament spool - you should contact the Ultimaker reseller in India and show them photos of the bad filament. I think they will replace it.
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